"I thought for sure my television was a goner.

Not only did you fix it quickly but also
reasonable price. Please pass along my
sincere thanks to everyone at
Consumer Electronic Service"
Mark - Cary

"Yesterday, I called your facility to schedule an in-home service appointment. I spoke with Steve. He was polite and professional. He scheduled a service appointment for today (May 3, 2011) and told me that your service representative would call before his arrival. Tim called me at about 1:45 this afternoon to alert me that he was only a few minutes away from my home. He soon arrived and was both very professional and knowledgeable. He quickly diagnosed my television problems and gave me quality information upon which I could make my repair decisions. I feel compelled, based upon my positive reaction to Tim and Steve, to send this message applauding your organization on the quality of your people. Thank you for smoothing the rough edges and making an otherwise unhappy experience much less intimidating. "
Howard R. Fierman

FREQUENTLY ASKED QUESTIONS:
We answer common question we get from our customers. We're
always updating this feature -- so check back regularly for helpful
answers to common queries!

Question:
Can you service or repair equipment at my home or office?

Answer:
Yes, we do provide on-site repairs. Our technicians can come to
your home or office and handle most repair and service work right
there If for any reason we can not repair at home, we only take out
the bad module not the whole television
Our technicians will arrive in a van loaded with replacement parts
and repair tools -- and are usually able to handle most problems in
one or two visit. ( Good thing is we only charge 1 time service call
fee )